I take this opportunity to convey in writing my satisfaction with the way Mr Bates conducted the recent six monthly service on our extinguishers. I was constantly kept informed of his progress with the service and subsequent B.C.F. changeover. His comments on how best to address the changeover both effectively and cost efficiently were appreciated. Mr Bates is a good ambassador for your company and I request that he be made aware of the above comments.

D. B.

Property Maintenance Controller - VIC/TAS, Qantas

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  ph 0430 666 877